How long until we ship your order?
-Orders are normally processed and given to UPS within 2 business days of
receiving your order (except weekends and major holidays).
We are closed on Saturday, Sunday, and major holidays. So orders received then will be processed on the
following Monday and Tuesday. Please Remember that UPS shipping times are after the
production of your order.
We fill and pack every order fresh, for optimum fragrance. We do not pre-pack and store products on a shelf
in a warehouse like most companies do. Lavender should just not be done like that.
Quantities are limited to stock on hand. If you have a larger than normal order, we will do our very best to
fill it. However there may be a delay if we are out of stock. We will contact you immediately if that is the
case.
Please note Wedding products are normally shipped within 7-10 days of your order.
We Ship orders in the United States via UPS Ground, 3 Day Select or 2nd Day Air every day Monday
through Friday. We choose UPS because they come to us everyday Monday through Friday rain or shine,
and because we have a daily pick up they have discounted your shipping rates with us. They also now
guarantee delivery times offering a refund if they don't get it there within that time frame.
*California, Oregon, Arizona,Utah, Washington, Indiana & Nevada orders don't need 3 Day
Select or 2nd Day Air. See Time in Transit chart below (For standard Ground).
What are the other ship methods available?
-We Ship our products via UPS Ground, UPS 3 Day Select and UPS 2nd Day Air for all United States
orders.
Orders to Alaska and Hawaii are sent Air.
For UPS 2nd Day Air and 3 Day Select (* we still need 2 days to fill and process your order before
shipping.)
For shipments to APO: we will send them through the US Postal Service and charge you exactly what we
are charged for shipping by the post office.
International Shipments:
Shipments to Canada and other countries outside of the United States are sent United States Postal
Service Global Priority/Express, averaging delivery within 5-7 business days. Again, US Global Priority
shipping charges displayed on your order form at check-out are estimated. Correct shipping charges are
determined later based on your actual international shipping zone. Often they are less, and we
recommend that you contact us to get a more accurate international shipping rate.
Please note that we are not able to ship some liquids internationally, and we are not responsible for customs
taxes and duties imposed by your country.
United States Postal Service Global Express in transit ship time- 5-7 business days, but this is not
guaranteed.
How are shipping rates calculated?
-Our shipping costs are calculated by each products shipping weight and how far away you are from
Lavender Fanatic in Northern California. We determine the products shipping weight by weighing each
product after it is packaged and boxed for shipment. Many of our products are fragile and delicate in nature
and may require extra wrapping/boxing in order to get the items to you in the same condition as we shipped
them in, often resulting in a heavier ship weight.)
UPS shipping rates are provided automatically by UPS at check-out based on your shipping zone.
Questions about your order?
If you have any questions about your order, please feel free to contact us by email at:
cs@lavenderfanatic.com, or phone us at (209)786-1045. We will be happy to help you with any
questions you may have.
-Orders are normally processed and given to UPS within 2 business days of
receiving your order (except weekends and major holidays).
We are closed on Saturday, Sunday, and major holidays. So orders received then will be processed on the
following Monday and Tuesday. Please Remember that UPS shipping times are after the
production of your order.
We fill and pack every order fresh, for optimum fragrance. We do not pre-pack and store products on a shelf
in a warehouse like most companies do. Lavender should just not be done like that.
Quantities are limited to stock on hand. If you have a larger than normal order, we will do our very best to
fill it. However there may be a delay if we are out of stock. We will contact you immediately if that is the
case.
Please note Wedding products are normally shipped within 7-10 days of your order.
We Ship orders in the United States via UPS Ground, 3 Day Select or 2nd Day Air every day Monday
through Friday. We choose UPS because they come to us everyday Monday through Friday rain or shine,
and because we have a daily pick up they have discounted your shipping rates with us. They also now
guarantee delivery times offering a refund if they don't get it there within that time frame.
*California, Oregon, Arizona,Utah, Washington, Indiana & Nevada orders don't need 3 Day
Select or 2nd Day Air. See Time in Transit chart below (For standard Ground).
What are the other ship methods available?
-We Ship our products via UPS Ground, UPS 3 Day Select and UPS 2nd Day Air for all United States
orders.
Orders to Alaska and Hawaii are sent Air.
For UPS 2nd Day Air and 3 Day Select (* we still need 2 days to fill and process your order before
shipping.)
For shipments to APO: we will send them through the US Postal Service and charge you exactly what we
are charged for shipping by the post office.
International Shipments:
Shipments to Canada and other countries outside of the United States are sent United States Postal
Service Global Priority/Express, averaging delivery within 5-7 business days. Again, US Global Priority
shipping charges displayed on your order form at check-out are estimated. Correct shipping charges are
determined later based on your actual international shipping zone. Often they are less, and we
recommend that you contact us to get a more accurate international shipping rate.
Please note that we are not able to ship some liquids internationally, and we are not responsible for customs
taxes and duties imposed by your country.
United States Postal Service Global Express in transit ship time- 5-7 business days, but this is not
guaranteed.
How are shipping rates calculated?
-Our shipping costs are calculated by each products shipping weight and how far away you are from
Lavender Fanatic in Northern California. We determine the products shipping weight by weighing each
product after it is packaged and boxed for shipment. Many of our products are fragile and delicate in nature
and may require extra wrapping/boxing in order to get the items to you in the same condition as we shipped
them in, often resulting in a heavier ship weight.)
UPS shipping rates are provided automatically by UPS at check-out based on your shipping zone.
Questions about your order?
If you have any questions about your order, please feel free to contact us by email at:
cs@lavenderfanatic.com, or phone us at (209)786-1045. We will be happy to help you with any
questions you may have.
| We understand that shipping costs can be a turn off sometimes. Our goal is to provide our customers with an enjoyable shopping experience without hidden facts or padded shipping charges. If we don't answer any of your questions with the facts and explanations provided below, please call us at (209)786-1045, or email us at cs@lavenderfanatic.com and we will be happy to answer them. |
UPSTM Ground In Transit Shipping time frames: (based on averages) (United States only) **This is estimated shipping time after the 2 business days we normally process orders in. |
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Lavender Fanatic
| Shipping Information |
